Lorraine F
Exceptional remote car purchase experience with outstanding service
We recently purchased a car for our son from Carslink, a small family-run garage located around 400 miles away from us. Despite the distance, the entire process was absolutely seamless from start to finish. Understandably, we were quite anxious about making such a significant purchase without being able to see the vehicle in person. However, Mo instantly put our minds at ease. He arranged a detailed video call to walk us around the car, pointing out every detail and answering all of our many questions with patience, honesty, and transparency. What really stood out was the level of personal service we received. Mo was incredibly professional and accommodating — nothing was too much trouble. After we decided to go ahead with the purchase, he arranged delivery of the car to our doorstep within just three days. The car arrived exactly as described, clean, well-prepared, and ready to go. It's rare these days to find this kind of service and integrity in the car sales industry. Mo and the team at Carslink went above and beyond to make the experience stress-free and trustworthy. We wouldn’t hesitate to recommend them to anyone looking for a quality used car and exceptional customer service, no matter where you’re located. Thank you again, Mo and Carslink — our son is over the moon with his new car!