Our Reviews

Tell us what do you think about your experience

We pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. 

 But don't just take our word for it, see what some of our customers have to say about us...

Anonymous

I recently purchased a 2024 Hyundai Tucson from Carslink, and I couldn't be more thrilled with my experience. After two months of car hunting, I stumbled upon this gem of a dealership, and it was well worth the wait. The standout feature of Carslink is undoubtedly their staff. Mo, our salesperson, was incredibly courteous and went above and beyond to ensure we were satisfied. The entire team demonstrated a level of knowledge and expertise that far exceeded my expectations, especially considering the company's relatively recent establishment. What impressed me most was the value for money. I managed to snag an almost-new vehicle at a fraction of the price I would have paid at main dealers. This combination of quality and affordability is truly unbeatable. While Carslink may be new to the scene, their staff's experience and knowledge shine through in every interaction. They've clearly assembled a team of seasoned professionals who know the automotive industry inside and out. I wholeheartedly recommend Carslink to anyone in the market for a new car. Their outstanding customer service, knowledgeable staff, and unbeatable prices make them a top choice for car buyers. Don't let their newcomer status fool you – Carslink is definitely a dealership to watch!

Timothy D

WOW, WOW, WOW! Just purchased a 2022 Volkswagen Golf from Carslink and couldn't be more pleased! The staff were knowledgeable and professional, offering a great deal on this nearly new car. The Golf is in excellent condition, just as described. Carslink’s expertise and professionalism shines through. Highly recommend for anyone seeking a quality used car and exceptional service!

Maria C

Great Deal!! Bought a Mercedes A-Class from Carslink and couldn't be happier! The staff were friendly and helpful throughout. Got an amazing price on this beautiful car, which looks and drives like new. The whole process was quick and easy. Carslink may be new, but they really know their stuff. Definitely recommend if you're after a quality car and excellent service!

Donna Dwyer

I would highly recommend Carslink on Selbourne Road, Luton if you would like to purchase a car. I was met by a very friendly team, with brilliant communication very helpful and professional service given. Mohammed and Ibraheem gave me outstanding customer service and I'm very grateful, they made me feel at ease with the purchase of my first car but there was no pressure to purchase a car. I’m very happy with the car that we purchased from them. They gave us all the information we needed to know. We will return in the future to this amazing family run business and would highly recommend them to my family and friends. Thank you once again Ibraheem and Mohammed x

Donna Dwyer

Highly Recommended, Family Run Business I would highly recommend Carslink on Selbourne Road, Luton if you would like to purchase a car. I was met by a very friendly team, who were very helpful and offered a professional service, the team answered all our questions that we needed to know. Mohammed and Ibraheem gave me outstanding customer service and I'm very grateful, they made me feel at ease with the purchase of my first car but there was no pressure to purchase a car. I’m very happy with the car that we purchased from them. They gave us all the information we needed to know. We will return in the future to this amazing family run business and would highly recommend them to my family and friends. After 6 weeks of searching for a car, we found carslink, they assisted us with the insurance, taxed the car and I left on the same day with the car. Amazing service! Thank you once again Ibraheem and Mohammed

Syed Hussain S

Exceptional I recently visited CarsLink and was thoroughly impressed by their outstanding service. The father and son sales team exhibited a remarkable level of professionalism and courtesy throughout my visit, leaving a lasting positive impression. They provided all the information I needed without hesitation, demonstrating their expertise and commitment to customer satisfaction. What stood out most was the refreshing absence of pressure to make a purchase, allowing me to explore my options comfortably.Although I didn't end up buying a vehicle, CarsLink truly stands out as a local business worth supporting. Their customer-centric approach and family-run atmosphere create a welcoming environment for potential buyers. The combination of their informative service and no-pressure sales technique makes for a stress-free car shopping experience.I'll definitely be recommending CarsLink to my friends and family. If you're in the market for a car, this gem of a dealership deserves your attention and support!

Mohammad K

Honest Service and No Pressure Very happy with my visit to CarsLink Luton. Mo-bhai was most helpful and professional - no pressure at all! Although they did not have the exact car I wanted, Mo understood my requirements perfectly. Have asked him to source a suitable vehicle for me. Such honest service is hard to find these days. Will definitely recommend to family and friends!

STEVEN M

Exceptional Service and Seamless Purchase Experience I recently purchased a Vauxhall Corsa from Carslink, and I couldn't be more impressed with the service provided. The entire process was incredibly smooth, especially considering it was a distance sale. I didn't even need to see the vehicle in person, thanks to the detailed pictures, video, and thorough description provided. This gave me complete confidence in my purchase. The ease of purchase was remarkable, and the delivery was prompt and hassle-free. The team at Carslink were professional, responsive, and made sure everything went according to plan. I highly recommend Carslink to anyone looking for a stress-free car buying experience. Their dedication to customer satisfaction is truly commendable. Thank you, Carslink, for making this purchase so enjoyable!

QASIM KHAN

Bought my car from CarsLink and now I know i won’t be going elsewhere for my future cars. From the start of process going through what i was looking for to then buying the car it was smooth, stress free and i really feel like the team heard me and what i wanted. The cars perfect, reliable and exactly what i wanted. Thank you to the team at CarsLink!

James R

No Pressure, All Quality Even though I haven't purchased a vehicle yet, my experience with CarsLink has been exceptional. Mo took the time to show me around their impressive inventory, and I was genuinely impressed by the quality of their stock. What stood out most was their refreshingly pressure-free approach - they were more interested in understanding my needs than pushing for a quick sale.After seeing their commitment to quality, I've actually asked them to source my dream car. The knowledge and transparency they showed during our interaction gave me complete confidence in their service. It's rare to find a dealership that puts customer satisfaction ahead of making an immediate sale. Will definitely be doing business with CarsLink when they find my perfect match!

Anonymous

Exceptional Service & My Dream Car Found! I'd been hunting for a Ford Fiesta 1.6T Ecoboost ST-200 for months with no luck. When I spotted one at Carslink, I was initially hesitant about a distance purchase, but Mo made the entire process incredibly smooth and transparent. The detailed video walkthrough he provided showed every aspect of the car, giving me complete confidence in my purchase decision. The car was exactly as described - if not better - when it arrived. The whole distance selling process was handled professionally, from the initial inquiry to delivery. What really stood out was their honest, no-pressure approach and attention to detail. They even arranged convenient delivery to my doorstep. If you're looking for a specific model like I was, I can't recommend Carslink enough. This is how modern car buying should be!

Tony Campbell

Impeccable service! I recently purchased a new MG5 EV from Carslink, and the entire experience was nothing short of exceptional. From the initial enquiry to the final handover, the service was impeccable. The team efficiently handled all aspects, including payment and delivery, ensuring a seamless 24-hour turnaround. They even accommodated my request to deliver the vehicle to my work address, making the process incredibly convenient. I highly recommend Carslink for their professionalism and reliability.

Anonymous

Sourced my dream car in 2 weeks! 2 weeks to source the car I wanted!! Absolutely amazing service from Mo. Highly recommend this dealership and will definitely use them again and again!

Abdul Q

Exceptional car sourcing service! I had been searching for my dream BMW 1 Series for weeks with no luck. After reaching out to Mo at Carslink, I was amazed by how quickly things moved. Within just 7 days, they had not only found exactly what I was looking for but also arranged everything for me. The whole process was seamless - from the initial consultation to the final handover. Mo kept me updated throughout and made sure every detail matched my requirements. The car is absolutely perfect and exactly as described. If you're looking for a specific vehicle, I couldn't recommend CarsLink highly enough. Their expertise and efficiency are unmatched. Will definitely be using their services again!

Lorraine F

Exceptional remote car purchase experience with outstanding service We recently purchased a car for our son from Carslink, a small family-run garage located around 400 miles away from us. Despite the distance, the entire process was absolutely seamless from start to finish. Understandably, we were quite anxious about making such a significant purchase without being able to see the vehicle in person. However, Mo instantly put our minds at ease. He arranged a detailed video call to walk us around the car, pointing out every detail and answering all of our many questions with patience, honesty, and transparency. What really stood out was the level of personal service we received. Mo was incredibly professional and accommodating — nothing was too much trouble. After we decided to go ahead with the purchase, he arranged delivery of the car to our doorstep within just three days. The car arrived exactly as described, clean, well-prepared, and ready to go. It's rare these days to find this kind of service and integrity in the car sales industry. Mo and the team at Carslink went above and beyond to make the experience stress-free and trustworthy. We wouldn’t hesitate to recommend them to anyone looking for a quality used car and exceptional customer service, no matter where you’re located. Thank you again, Mo and Carslink — our son is over the moon with his new car!

Annonymous

Perfect local car buying experience! I was in the market for an upgrade and was delighted to find exactly what I was looking for - an Audi A3 at Carslink. Being local to Luton made the process incredibly convenient, and Mo was able to accommodate me with a same-day appointment, which was fantastic. The entire experience was seamless from start to finish. After test driving the A3, I discussed the possibility of part-exchanging my current vehicle. Mo evaluated my car and offered a very fair and competitive deal that exceeded my expectations. What really stood out was the efficiency and professionalism of the service. There was no pressure or pushy sales tactics - just honest, straightforward communication and a genuine desire to help me find the right car at the right price. Mo and the team at Carslink clearly prioritize customer satisfaction, and it shows in every aspect of their service. If you're looking for a trustworthy, family-run dealership with excellent stock and competitive pricing, I couldn't recommend Carslink highly enough. Absolutely delighted with my new Audi A3 and the whole experience!

Lorraine Ferguson

We purchased a car for our son from Carslink, a family-run dealership located several hundred miles from us — and we couldn’t be happier with the experience. Buying a car sight unseen is always a bit nerve-wracking, but Mo went above and beyond to reassure us. He set up a video call to give us a full walkaround of the vehicle and answered all our (many!) questions clearly and honestly. His communication throughout was excellent. What really impressed us was the personal touch. Mo handled everything with professionalism and care, making the entire process smooth and straightforward. Once we committed to the purchase, he arranged delivery to our home within just three days — no hassle, no delays. The car arrived exactly as described, clean, and in great condition. Our son is absolutely thrilled with it! This kind of service is rare to find. Carslink delivered a level of trust and customer care that made a long-distance purchase feel completely safe. We would absolutely recommend them to anyone looking for quality used cars and exceptional support.
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